You’ve spent hours pouring over plans, locations, builders’ reputations and options to ensure your dream home was perfect. Now that closing day is just around the corner, you suddenly hear that little voice in your head saying, “How do I prepare for closing and homeownership? Is there a new bestseller website with online tips or a special advice hotline to tell you what you’ll need to know?”

"Relax," says Nancy Johnson, customer service director for Wiseman-Hughes. "We've written the book and trained our representatives to take care of all the details for you."

The company's three step approach simplifies this process.

"For more than half of our buyers, this is their first new home, so they're navigating foreign territory. We understand their fears and concerns and work diligently to ensure they're comfortable with the process and fully satisfied with the outcome." Johnson said. "It's exactly how we've been taking care of our customers and doing business for more than 45 years."

"How do I prepare for closing and homeownership?"

First, a pre-walk team throughly inspects your new home to ensure that Wiseman-Hughes' hugh standards of quality are met. A Wiseman-Hughes home must pass two detailed and through inspections before it will be delivered to you.

Next, the customer service team orients you to your home. Here, they'll show you how everything works, right down to the kitchen faucet. They'll also ensure all of your warranty documents are neatly packaged in one place, should you ever need them.

Finally, a specialized service team contacts you to schedule maintenance and warranty work. By planning ahead, they'll ensure that any warranty work is completed all on the same day to minimize your time away from family or work.


The words “convenient location” are an understatement at Wiseman-Hughes’ newest townhome community, Randall Highlands. This North Aurora community is just minutes from the I-88 Orchard Road exit which gives you quick access to work and downtown Chicago. The community also has nearly 200,000 square feet of shopping under development and it’s minutes from the Geneva Commons and Chicago Premium Outlets. This area is the shopping Mecca of the suburbs. As if this weren’t enough, a new Woodman’s grocery store just north of the Orchard Road exit makes picking up a few items after work a breeze.